Many at times when we do business we forget one vital concept of customer intimacy. We feel because it’s our business and we need to offer services we do not need to care who our customer is, we do not socialize with them to understand them well. Interacting with our customers helps us understand their […]
CUSTOMER INTIMACY STRATEGY. Read More »
Kanyua is six months old at Maendeleo Company as the manager. For the past three months he has been coming to work early and delegated roles and taken part in doing them. Employees at maendeleo have been very happy to have a boss who is caring and understanding one who takes an active role in
WHAT KIND OF A LEADER ARE YOU? Read More »
Grace Njoki-Journalist. Everyone deserves to be recognized and appreciated for things they have accomplished whether big or small .By doing so, it impacts positively to the person and they tend to repeat good performance. Managers should recognize their workers at all times. By doing this it increases performance and satisfaction among the workers. Employee recognition
BENEFITS OF EMPLOYEE RECOGNITION Read More »
By Fostine Opiyo Odhiambo – Independent HR Consultant The success of an organization is what all business stakeholders need. Owners of Businesses feels great and energized when they notice that there are greater profit margin and viability in growth. Employees want to be satisfied inside and outside the job. This motivates them to produce more.
THAT WIN-WIN APPROACH Read More »
By Philip Tanko – Nigeria My career started on 21st February 2011 when I was hired as HR Officer with GAS Contracting Company, a construction company based in Nigeria with the salary grade of an intermediate staff of $134 dollars per month. My initial thought was that my pay would change upon the expiry of
RESILIENCE IN THE FACE OF ADVERSITY- The tales of my 9-year career journey. Read More »