The future of your business depends on these 6 steps of creating a crisis management plan. This plan will help you prepare and know how to handle the crises that your organization is facing.
- Assess the risk-doing a risk assessment will help you identify potential issues and crises that would disrupt your business function. Work hand in hand with your crisis management team and begin listing relevant threats that could impact the organization
- Determine the business impact
- Identify contingencies –after identifying what risks could impact your business and how, begin identifying which actions will help your organization to respond effectively to each threat.
- Build a plan-once you have identified contingencies for each potential threat it is time to build a plan. Consider any relevant regulatory requirement and determine how you will continue to meet them even in the midst of a crisis.
- Familiarize users- all employees should know their role during a crisis .This will help them handle the crisis effectively and ease panic that comes with a crisis.
- Revisit the plan frequently-once the plan is written and approved and has been tested, be sure to revisit it frequently .Keep it up to date especially as employees leave or join the organization.