EFFECTIVE COMMUNICATION SKILLS

Every person has a unique communication style, a way in which they interact and exchange information with others.

Communication is done to address different issues or pass very important information. It can be done using different channels or mediums depending on the urgency or purpose.

Different organizations and companies have adopted different modes of communication that help them pass information to workers for smooth running of programs.

Through communication people are brought together because it is an important management tool. Communication being passed should be effective and direct to the point.

Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible way.

Delivering a message is not enough it must meet the purpose of the sender otherwise there is no need to communicate.

People in an organization work as a team to accomplish common goals, thus effective communication boost the morale of the whole team.

Effective communication ensures better decision making, intensifies public relations and enhances problem solving ability.

Maintaining cordial relations between the employees and the management enhances the functioning and leads to the achievement of corporate goals and objectives.

When management is communicating to their staff they should ensure the message being conveyed is simple, easy and systematically framed to attain its meaningfulness.

Do not spread rumors of any kind be certain about the information you are delivering. The message should not be vague or false because it will lose its meaning.

Communication is the base of decision making. If so, the information should be clear and complete to allow the staffs make straight decisions regarding the matter at hand.

The sender of the information must be sure from his end that whatever he is conveying is right by his knowledge. Even the receiver must have trust on the sender and can rely on the message set.

To become an effective communicator is an art as well as a skill developed after continuous practice and experience.

The predetermined set of skills required for an influential communication process is as follows:

  • Observance
  • Clarity and brevity
  • Listening and understanding.
  • Emotional intelligence
  • Self efficacy
  • Self confidence
  • Respectfulness
  • Right medium
  • Provide feedback

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